Bureaucracies emphasize procedures, not results

In the summer of 1959, as in the summer of 1957, I worked as a clerk-typist in the headquarters of the U.S. Public Health Service in Washington. The people I worked for were very nice and I grew to like them. One day, a man had a heart attack at around 5 PM, on the sidewalk… https://t.co/ktRVeOC5Y9

— Thomas Sowell Quotes (@ThomasSowell) February 11, 2023

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Everyone should know what to expect when entering any bureaucracy but especially a government bureaucracy. The best investigation into bureaucracies that I've read is Ludwig von Mises' Bureaucracy, 1944.  To read it from The Mises Institute will only cost you the time to read and to take notes.  Takes notes.  Remember the lessons.  Highlight indicting, compelling, and searing passages.